Privacy Policy

At Hotel Ayush Retreat, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services, whether online or during your stay.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, phone number, email address, postal address, government ID (if required).
Booking Information: Check-in/check-out dates, room preferences, payment details.
Website Data: IP address, browser type, device information, and cookies (when you visit our website).
Special Requests: Dietary preferences, accessibility needs, or wellness requirements, if voluntarily provided.

2. How We Use Your Information

Your information may be used for:

Processing and managing bookings and payments.
Personalizing your experience and accommodating special requests.
Communicating important information related to your stay.
Complying with legal and regulatory obligations.
Marketing and promotional purposes (only with your explicit consent).

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

Trusted third parties (e.g., payment processors, service partners) for necessary operational support.
Government authorities, as required by law or for guest registration and security purposes.
Affiliated hotels or partners only in case of overflow or joint promotions, with your knowledge and consent.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or misuse. Our systems are safeguarded by secure technologies, and access is limited to authorized personnel only.

5. Cookies and Tracking

Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You can modify your browser settings to manage cookie preferences.

6. Your Rights

You have the right to:

Access or update your personal information.
Request deletion of your data (subject to legal retention obligations).
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us